Thursday, October 13, 2005

Follow up to the NWA experience

I got a letter today that told me Northwest had added 10K miles to my frequent flyer program. They acknowledged that I had had a bad experience on October 4 and wanted to make ammends. I went to the web page that keeps tabs of that stuff and sure enough, it was true. Not bad for an airline in backrupcy. I am not sure who else they did this for...maybe because I had two flights cancelled...or maybe they do this for anyone has a flight cancelled. Anyway, that put me over the top for a free ticket, so maybe Aleene and I can both engineer a free flight together some time. She has over 30K now. I used to be an Gold Elete on NW...maybe they remember. Anyhow, thanks to them, but I wonder what they did for the Indians and Vietnamese lady?

1 comment:

Anonymous said...

Hi. We had some pretty wild weather that day; And we call NWA 'Big Red' around here and try to avoid flying their over-priced planes as much as possible.
:)

I am happy to hear you got something for your troubles; most airlines give vouchers.